The Challenge: COVID-Era Uncertainty and Operational Chaos

Like many service businesses, this Mid-West HVAC company faced immense pressure during the COVID-19 pandemic. With supply chain disruptions, rising costs, and market instability, growth didn’t just stall—it risked falling apart.

The root issue? A lack of structured systems, poor visibility into operations, and weak financial oversight. The company was flying blind, and the crisis only magnified the cracks.

The Need: A Proven System for Scalable, Crisis-Resilient Growth

The business needed more than just survival—it needed clarity. Leadership sought a proven, structured system to:

• Create consistency across teams
• Deliver real-time operational and financial visibility
• Scale effectively without relying on outdated, manual processes
• Reduce dependence on in-person decision-making

The Solution: ThermoGrid + RISE Coaching

This company partnered with ThermoGrid to establish operational clarity and financial control—with strategic backing from RISE Coaching.

Application

ThermoGrid’s all-in-one platform delivered real-time visibility and operational consistency, enabling leaders to manage performance proactively.

Implementation Services

With fast onboarding and minimal IT involvement, the company was up and running quickly—without distracting from day-to-day work.

Business Advisory Services

RISE Coaching offered structured playbooks, role-specific priorities, and measurable growth guidance during one of the most uncertain periods in industry history.

The Results: Growth When Everyone Else Was Shrinking

• 150% business growth during the pandemic
• Full visibility into financials and workflows
• Structured, consistent operations across departments
• A scalable system that worked even as peers downsized

“We finally had real systems, visibility, and financial control.”
— Mark D., HVAC Company Owner

The Takeaway

In a time when most HVAC companies were trying to survive, this team scaled—thanks to structure, clarity, and the right tools.

Whether you're navigating market shifts or preparing to grow, ThermoGrid and RISE Coaching offer the systems and support to move forward with confidence.

Contact us today to learn how we can help your team scale smart—even in uncertain times.