Built by Home Service Operators, for Home Service Operators

The home services industry doesn’t need more theory; it needs tools that actually work in the field.

That’s why the new partnership between ThermoGrid and The New Flat Rate is such a big deal for HVAC, plumbing, and electrical contractors.

This partnership brings together two companies founded and led by owners who have personally worked inside home service businesses, faced the same operational headaches, and built real-world solutions to fix them.

Not consultants who’ve never run a truck.

Not developers guessing how contractors operate.
But industry operators who got tired of broken systems and built better ones.

Two Proven Platforms. One Shared Mission.

Both ThermoGrid and The New Flat Rate were created to solve the same fundamental problem:

Home service businesses struggle not because they lack effort, but because their systems fight against them.

From pricing confusion to poor data visibility, from inconsistent technician performance to margin erosion, contractors face daily friction that slows growth and kills profitability.

This partnership aligns two best-in-class platforms to eliminate that friction.

The Industry’s First True All-In-One Integration

This partnership marks a major industry first.

ThermoGrid is the first CRM where The New Flat Rate is fully embedded, so everything lives in one system.

Not a loose sync.
Not two dashboards.
Not constant jumping back and forth between programs.

With this integration:

• Pricing from The New Flat Rate lives directly inside ThermoGrid
• Technicians never have to log into a second platform
• Office teams don’t need to reconcile data between systems
• Owners don’t lose visibility because information is split

From dispatch to pricing to invoicing to reporting, it all happens in ThermoGrid.

That means fewer errors, faster workflows, and dramatically better adoption from technicians and staff.

The ThermoGrid Advantage: Operational Control & Clarity

ThermoGrid is a modern, contractor-focused CRM and business management platform designed to run the entire operation, not just dispatch or invoicing.

Key ThermoGrid Strengths:

• End-to-end job management (calls, dispatch, scheduling, invoicing)
• True cost tracking (labor, materials, equipment, margins)
• Real-time KPIs across departments
• Workflow automation that reduces admin time
• Profit visibility by job, tech, service, and department

What makes ThermoGrid different is its philosophy:

If you can’t see it clearly, you can’t manage it effectively.

ThermoGrid turns daily activity into clean, usable data, giving owners clarity instead of guesswork.

The New Flat Rate Advantage: Pricing That Sells Ethically & Profitably

The New Flat Rate has become the gold standard for flat-rate pricing in the home services industry.

Built by contractors who understand selling in the home, not from behind a desk, The New Flat Rate solves one of the most damaging issues in the industry:

Inconsistent pricing leads to lost trust, lost profit, and confused technicians.

Key The New Flat Rate Strengths:

• Professionally structured flat-rate pricing
• Easy-to-present options for homeowners
• Consistent pricing across all technicians
• Ethical, transparent sales approach
• Proven systems that increase average tickets without pressure

The result?
Technicians feel confident. Customers feel respected. Owners protect margins.

Why This Partnership Matters

Individually, these platforms are powerful.
Together, they become transformational.

ThermoGrid + The New Flat Rate Solves:

• ❌ Guesswork in pricing → Clear, standardized pricing
• ❌ Disconnected systems → Seamless operational flow
• ❌ Margin leaks → Accurate cost vs price alignment
• ❌ Inconsistent technician performance → Repeatable systems
• ❌ Poor reporting → Real-time financial visibility

Pricing decisions flow directly into job costing.
Sales performance connects to real profitability.
Owners finally see the full picture, from call to close to cash.

Built by Owners Who’ve Been in the Trenches

What makes this partnership truly different is who built it.

Both ThermoGrid and The New Flat Rate are led by owners who have:

• Run HVAC, plumbing, and electrical businesses
• Managed technicians, CSRs, and sales teams
• Dealt with tight margins, callbacks, and cash flow pressure
• Scaled companies and coached other business owners

That shared experience means these tools weren’t designed in theory, they were forged through real-world problems.

The Result: A More Streamlined, Efficient, Profitable Business

This partnership empowers contractors to:

• Operate with confidence instead of chaos
• Price consistently without sacrificing trust
• Train teams faster and more effectively
• Scale without losing control
• Make decisions based on facts, not feelings

Whether you’re a growing company looking to tighten operations or an established business ready to scale, the ThermoGrid + The New Flat Rate partnership provides the systems foundation modern home service companies need.

The Future of Home Services Is Integrated

The home services industry is evolving, and contractors who win will be the ones who embrace smart systems, clear data, and ethical pricing.

ThermoGrid and The New Flat Rate are proud to partner together to deliver exactly that.

Built by operators. Proven in the field. Designed for growth.