Most Companies Use Less Than 10% of Their CRM — Here’s How the Top Performers Unlock the Other 90%

Adam Michael Cory • March 3, 2026

Most Companies Use Less Than 10% of Their CRM — Here’s How the Top Performers Unlock the Other 90%


ThermoGrid is a CRM that was built to run a service business efficiently, profitably, and with clarity. Yet after working with hundreds of contractors, we’ve discovered something surprising:


Most companies are using less than 10% of ThermoGrid’s total capabilities.


Not because the tools aren’t powerful, but because no one ever showed them how all the pieces work together in their business.

That’s where RISE Consulting & ThermoGrid Professional Training comes in.


ThermoGrid Is More Than Software, It’s a Business System


ThermoGrid isn’t just dispatching, invoicing, or job tracking. When used correctly, it becomes the operating system for your entire business, tying together:

  • QBO Income Accounts
  • Pricing & margin control
  • Technician efficiency & accountability
  • Call handling & conversion tracking
  • Job costing & true profitability
  • KPIs that actually drive decisions
  • Workflow automation that removes chaos


The problem?

Most companies learn ThermoGrid feature by feature, not as a system. That leads to partial adoption, workarounds, and missed opportunities.


Why Top Companies Add RISE Consulting


The most successful ThermoGrid users don’t guess — they train intentionally.


With RISE Consulting & Professional Training, we don’t just show you where buttons are. We teach you:

  • How ThermoGrid features work together
  • Why certain setups produce better results
  • Which metrics actually matter for your business
  • How to align ThermoGrid with your growth goals


This is why companies that fully implement ThermoGrid through RISE consistently report:

  • Higher margins
  • Better technician performance
  • Fewer fires to put out
  • Clearer leadership decisions
  • Faster, more confident growth


What ThermoGrid Professional Training Covers


Our training is practical, real-world, and tailored to your business.


We help you master:

  • Advanced job costing & margin tracking
  • Pricebook setup that protects profit
  • KPI dashboards that drive behavior
  • Dispatch & scheduling optimization
  • Technician workflows that reduce wasted time
  • Reporting that actually tells the truth
  • Leadership visibility without micromanaging


Most clients tell us the same thing:


“We didn’t realize ThermoGrid could do this much.”

From Software User to Business Operator


ThermoGrid gives you the tools.

RISE teaches you how to use them to win.


Companies that invest in training don’t just become better ThermoGrid users — they become:

  • More efficient
  • More predictable
  • More profitable
  • More confident as leaders


If you’re already paying for ThermoGrid, the fastest ROI often comes from maximizing what you already own.


Ready to Unlock the Other 90%?


If you suspect your team is under-utilizing ThermoGrid — you’re probably right.

RISE Consulting & ThermoGrid Professional Training exists to close that gap and turn software into results.


Talk to a RISE advisor and find out what you’re missing.

ThermoGrid Login Pop-Up Copy (Short & Punchy)


Are You Using All of ThermoGrid?


Most companies use less than 10% of ThermoGrid’s capabilities — and don’t even realize what they’re missing.


RISE Consulting & ThermoGrid Professional Training teaches you:

  • How advanced features work together
  • How top companies unlock efficiency & profit
  • How to align ThermoGrid with your business goals


The fastest way to grow isn’t new software — it’s maximizing the one you already have.


Explore RISE Training & Consulting

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ThermoGrid Can Do More — A Lot More


If ThermoGrid feels underutilized, it probably is.
RISE helps companies unlock the
other 90% of ThermoGrid and turn features into real results.


 See How RISE Accelerates Growth


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